Effective Date: December 2025
Pristine Auto Detail
(also known as Pristine Automotive Detailing)
Honolulu, Hawaii, United States
Website: https://www.pristineautomotivedetailing.com/
These Terms & Conditions (“Agreement”) govern all services provided by Pristine Auto Detail (“Company,” “we,” “us,” or “our”) to any customer (“Customer,” “you,” or “your”).
By scheduling services, signing an estimate or invoice, dropping off a vehicle, authorizing work, or accepting completed services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
Customer authorizes Pristine Auto Detail to perform automotive detailing services on the vehicle(s) described, which may include, but are not limited to:
Hand wash and/or rinse
Exterior soap wash
Interior vacuuming
Interior wipe-down and surface cleaning
Tire and wheel cleaning
Window and glass cleaning
Basic interior and exterior detailing services
Customer understands that services are cosmetic in nature and do not repair mechanical, electrical, or structural issues.
Pristine Auto Detail provides no warranties, express or implied, on standard wash or detailing services.
Customer acknowledges and agrees:
We do not guarantee stain removal, odor removal, oil/grease removal, scratch removal, swirl removal, oxidation removal, paint correction, or restoration of damaged surfaces.
Results vary based on vehicle condition, age, paint quality, interior materials, and pre-existing damage.
“Like-new” or “factory-new” results are not guaranteed.
Customer acknowledges the vehicle may have pre-existing conditions including, but not limited to:
Scratches, dents, chips, fading, oxidation
Cracked trim, worn paint, peeling clear coat
Interior wear, stains, tears, loose components, or odors
Pristine Auto Detail is not responsible for pre-existing damage, normal wear and tear, or deterioration that becomes visible during or after cleaning.
Customer agrees to remove all personal items and valuables prior to service.
Customer acknowledges:
Pristine Auto Detail is not responsible for loss, theft, or damage to personal property left in the vehicle (including cash, electronics, documents, jewelry, or other valuables).
We are not responsible for damage caused by fragile, loose, worn, or aftermarket interior components.
Customer agrees that final inspection occurs at vehicle pickup.
Once the vehicle leaves the premises or is driven off the lot, all services are deemed completed, accepted, and satisfactory.
No claims, complaints, or disputes will be accepted after vehicle departure, including claims related to quality, missed areas, residue, streaking, stains, scratches, or perceived defects.
Payment is due in full upon completion of services.
No refunds will be issued after services are completed.
Vehicles may be withheld until payment is received, including under any applicable possessory or mechanic’s lien rights, as permitted by Hawaii law.
Prices quoted are estimates unless otherwise stated; final pricing may vary based on actual vehicle condition, size, contamination level, time required, and requested add-ons approved by Customer.
Vehicles not picked up within the agreed time may incur overnight or storage fees.
Customer authorizes Pristine Auto Detail to move, store, secure, or relocate the vehicle as necessary for operational or safety reasons.
Vehicles left beyond a reasonable period may be treated as abandoned consistent with applicable Hawaii law and operational policy.
To the maximum extent permitted by Hawaii law:
Pristine Auto Detail shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of use, loss of value, or diminished value.
Total liability, if any, shall not exceed the amount paid for the specific service performed on the vehicle at issue.
Customer acknowledges that standard detailing processes may affect compromised or deteriorated materials (e.g., failing clear coat, brittle trim, weakened upholstery, previously repaired paint, loose interior parts), and Pristine Auto Detail is not responsible for damage resulting from such pre-existing compromised conditions.
Customer agrees to release, indemnify, defend, and hold harmless Pristine Auto Detail, its owners, employees, contractors, and agents from any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorney fees) arising from or related to:
The condition of the vehicle (including pre-existing defects)
Services performed at Customer’s request or authorization
Wear and tear, deterioration, or latent defects revealed during cleaning
Third-party claims relating to Customer’s vehicle or property
Pristine Auto Detail does not misrepresent services, pricing, or outcomes.
Customer acknowledges and agrees that:
Any descriptions of expected results are general estimates only and are not guarantees.
Before-and-after examples, marketing materials, photos, and social media content are illustrative and may not represent results achievable for every vehicle.
Customer has had the opportunity to ask questions about services and limitations prior to authorizing work.
Pristine Auto Detail shall not be liable for delays or failure to perform services due to events beyond reasonable control, including but not limited to acts of God, severe weather, flooding, fire, power outages, equipment failure, supply chain disruptions, labor disruptions, internet/service provider outages, or governmental actions.
Force majeure does not relieve Customer of payment obligations for services already performed, work in progress, or scheduled commitments that cannot be resold due to last-minute cancellation.
This Agreement shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to conflict of law principles.
Any legal action or proceeding shall be brought exclusively in the state courts located in Honolulu County, Hawaii, and Customer consents to such jurisdiction and venue.
This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or agreements.
No oral statements, texts, DMs, or prior communications modify this Agreement unless in writing and agreed to by the Company.
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.
By scheduling service, signing an invoice or estimate, dropping off a vehicle, authorizing work, or accepting the vehicle after services, Customer confirms acceptance of these Terms & Conditions.